Send us your knives.
We offer mail-in sharpening services for your dull or damaged knives. Follow these simple instructions before sending your knives to us.
Take a photo of your knives.
With a ruler to scale, take a photo of the knives that you would like sharpened. If there is any chipping or damage, make sure that it is clearly visible.
After reviewing our services and attaching any photos, send an email to email@example.com. We will review your request before following up with an estimate.
Once we have agreed upon the services, you will receive an invoice for the total cost of the services and return shipping.
Complete your invoice.
You will receive a confirmation email once your invoice has been paid. Don't send us your knives until the payment for the sharpening has been completed.
Pack and ship your knives.
Once you have completed your invoice, send your knives to Seisuke Knife at 1526 NE Alberta St, Portland OR 97211.
Check your email.
You can expect to hear from us at various points of the service. If we have any questions or need clarification, we may have to put your knives aside until we hear back.
Once your knives have been sharpened and their services complete, you will receive an email with tracking information. From your doorstep and back again, it's difficult to give an estimate for how long it will be.
Unpack your knives very carefully.
Before getting too excited, remember that you are opening a package with very sharp knives. They are wrapped securely, but we don't want any fingers or hands getting sliced.
Once they have been safely unpacked, we hope you enjoy using your newly sharpened knives. If you are unsatisfied with the sharpness, don't hesitate to reach out.