Customer Service

Shipping & Delivery

Please note that all shipping delivery times listed are in addition to our standard order processing time of 1-2 business days.

USPS Domestic Shipping

Shipping Method Estimated Delivery Time Price
Standard Shipping orders under $100 2-4 Business days $9
Standard Shipping orders over $100 2-4 Business days FREE!


Seisuke Knife Ships to:

    North America

    United States / Canada / Mexico

    Africa, Middle East, & India

    Azerbaijan / Bahrain / Botswana / Egypt / Equatorial Guinea / India / Israel / Jordan / Kuwait / Lebanon / Oman / Qatar / Reunion / Saudi Arabia / Seychelles / South Africa / St. Helena / United Arab Emirates

    Asia Pacific

    Australia / Brunei Darussalam / Cambodia / China / French Polynesia / Hong Kong / Indonesia / Kazakhstan / Laos / Macau / Malaysia / Maldives / New Zealand / Philippines / Republic of China - Taiwan / Republic of Korea, South / Singapore / Thailand / Uzbekistan / Viet Nam


    Albania / Andorra / Austria / Belarus / Belgium / Bosnia-Herzegovina / Bulgaria / Croatia / Cyprus / Czech Republic / Denmark / Estonia / Faero Islands / Finland / France / Germany / Gibralter / Greece / Greenland / Hungary / Iceland / Ireland / Italy / Latvia / Liechtenstein / Lithuania / Luxembourg / Macedonia / Malta / Moldova / Monaco / Montenegro / Netherlands / Norway / Poland / Portugal / Romania / Russian Federation / San Marino / Slovakia / Slovenia / Spain / St. Pierre and Miquelon / Sweden / Switzerland / Turkey / Ukraine / United Kingdom

    Latin America & The Caribbean

    Anguilla / Antigua and Barbuda / Argentina / Aruba / Bahamas / Barbados / Belize / Bermuda / Bolivia / Brazil / Cayman Islands / Chile / Colombia / Costa Rica / Dominica / Dominican Republic / Ecuador / El Salvador / Falkland Islands / French Guyana / Grenada / Guadalupe / Guatemala / Guyana / Hondoras / Jamaica / Martinique / Mexico / Montserrat / Netherlands Antilles / Nicaragua / Panama / Paraguay / Peru / Saint Kitts and Nevis / Saint Lucia / Saint Vincent and the Grenadines / Suriname / Trinidad and Tobago / Turks and Caicos Islands / Uruguay / Venezuela / Virgin Islands (British)

    Customs and Import Duties for International Orders

    Import duties and VAT; taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.

    Your order may be subject to VAT, import and/or taxes, which are levied once your package reaches your country. We ship your package DDU, “duties and taxes unpaid”, and do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs. For more information regarding your country’s custom policies, please contact your local customs office.

    We offer reliable and convenient international shipping through the United States Postal Service: delivery time depends on the destination. It takes 6-10 business days (there is no guarantee that it will be delivered on a specific date.)
    *International shipping is available to most of the countries. If we can NOT ship to your location, we will contact you.

    *Free Standard Shipping on orders over $60.00 USD. Orders under $60 will be charged a flat rate of $5.00 USD.

    More shipping options will become available in the future.

    Privacy & Security

    Your privacy and the security of your information is extremely important to us. Be assured that we take great care in protecting any personal information that you may provide us when creating user accounts, communicating with us, or making purchases. We have posted our Privacy Policy to give you confidence as you visit and use the Site, and to demonstrate our commitment to fair information practices and the protection of your privacy.

    Returns & Exchanges

    Please view our policy on Returns for complete information, instructions, and to determine whether your item qualifies for return or exchange.

    Payment, Pricing & Promotions

    We currently accept payments for merchandise in USD (US dollars) only. Pricing on regular price and sale items are non-negotiable and we do not offer price matching or price guarantee on any merchandise for sale on our website. Occasionally, we offer discounts and/or promotions in which details and guidelines are posted on our website during the time of offer.

    Ordering & Updating Account Information

    You will receive from us an email confirming your purchase shortly after your order is placed. If you do not receive confirmation of your order via email, please double check to make sure your order was processed correctly.

    To view and/or update your account information or to view order history, please login to your Collective Habit user account.

    Contact Us

    If you have questions or are having difficulty placing an order through our website, please let us know! The quickest way to reach us is through email. Please contact us from HERE . We’ll be glad to answer any questions you might have for us.